Contact Information
Contact Information
General questions, product assistance or furniture order tracking.
Please have the following:
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Account Number
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Ship to Information
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Contact Name & Number
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Purchase Order (if required)
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Items To Order
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Quantity
Email your purchase order with the following:
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Account Number
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Ship to Information
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Contact Name & Number
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Purchase Order (if required)
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Items To Order
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Description
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Quantity w/unit of measure
We provide Interior Design to our customers for projects and furniture orders placed through
S.P. Richards.
Email your request with the following:
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SPR Design Request Form (found here)*
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Account Number
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Project Name and Shipping Information
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Contact Name & Number
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Any Helpful Project Information
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Due Date for Pricing To Customer
* also available at SPRFurniture.com/Forms
STANDARD PRICING & INVENTORY
Contact your local branch or Dealer Services: www.sprdealerservices.com
For access to the site please call
(888) 763-2615
PRODUCT INFORMATION
www.ITEMINFO.com
Lorell Product Information: www.Lorellfurniture.com
PROJECT PRICING
For large opportunities send completed form to furniturebids@sprich.com
Click here to download or find at www.SPRFurniture.com/Forms
RETURN POLICY & PROCESS
POLICY:
Your complete satisfaction is our primary concern. Stocked furniture items may be returned in its original packaging and in resalable condition. FurnitureAdvantage™ or Special order non-stocked items will be ordered upon request, but unfortunately may NOT be returned.
PROCESS:
Submit your request to your local branch customer service. Returns for stock items can also be submitted on www.sprdealerservices.com.
For Lorell warranty claims and replacement parts contact 888-598-7316 or email support@sprwarranty.com. Please include original order information and pictures for warranty claims.