Contact Information

Contact Information

General Furniture Request

FurnitureSupport@sprich.com

 or  (844) 387-6777

 

General questions, product assistance or furniture order tracking.

Please have the following:

  • Account Number

  • Ship to Information

  • Contact Name & Number

  • Purchase Order (if required)

  • Items To Order

  • Quantity

Furniture Special Orders

FurnitureOrders@sprich.com

Place Stock Orders with Local Branch

Email your purchase order with the following:

  • Account Number

  • Ship to Information

  • Contact Name & Number

  • Purchase Order (if required)

  • Items To Order

  • Description

  • Quantity w/unit of measure

     

Interior Design

InteriorDesign@sprich.com

Standard turn around time is 48 - 72 hours

We provide Interior Design to our customers for projects and furniture orders placed through

S.P. Richards.

​Email your request with the following:

  • SPR Design Request Form (found here)*

  • Account Number

  • Project Name and Shipping Information 

  • Contact Name & Number

  • Any Helpful Project Information

  • Due Date for Pricing To Customer

* also available at SPRFurniture.com/Forms

STANDARD PRICING & INVENTORY
Contact your local branch or Dealer Services: www.sprdealerservices.com
For access to the site please call
(888) 763-2615

PRODUCT INFORMATION
www.ITEMINFO.com
Lorell Product Information: www.Lorellfurniture.com

PROJECT PRICING
For large opportunities send completed form to furniturebids@sprich.com

Click here to download or find at www.SPRFurniture.com/Forms

RETURN POLICY & PROCESS

POLICY:
Your complete satisfaction is our primary concern. Stocked furniture items may be returned in its original packaging and in resalable condition. FurnitureAdvantage™ or Special order non-stocked items will be ordered upon request, but unfortunately may NOT be returned.

PROCESS:
Submit your request to your local branch customer service.  Returns for stock items can also be submitted on www.sprdealerservices.com.
For Lorell warranty claims and replacement parts contact 888-598-7316 or email support@sprwarranty.com. Please include original order information and pictures for warranty claims.